Who are we
Hartevelt Dry Cleaning & Logistics B.V.
3454 PT De Meern
Personal data that we process
We process your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data that we process (this concerns data that you enter via the contact form):
- E-mail address
- Your comment/question
- Address data
- Phone number
- Information regarding your dry goods
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via the contact form on our website and we will delete this information.
For what purpose and on what basis do we process personal data
We process your personal data for the following purposes:
To be able to call or e-mail you if this is necessary to carry out our services.
Automated decision making
We do not use automated processing of data that decides on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without involving a person.
How long we keep personal data
We store the above data for a maximum of 1 year after the end of the calendar year in which the request to contact us was received.
Sharing personal data with third parties
We do not provide data to third parties unless this is necessary in consultation with you in order to optimally offer our services. Data that you share with us via our chat box can be (temporarily) stored externally at the chat service; Smartsupp.com, s.r.o., VAT ID CZ03668681”, because the chat conversations are stored there.
When completing one of our contact forms, we ask you to agree to the terms and conditions and our privacy statement. We only ask for relevant information in our contact forms. We always process your data confidentially and only store this data temporarily in order to properly process and answer your contact request.
When you visit our website, a small file is (temporarily) placed on your computer’s hard drive, known as a ‘cookie’. These so-called Cookies enable certain functionalities and make the website more useful by storing information about your preferences. This will make it easier for you to log in to use the website in the future and, for example, to fill in contact forms more quickly. Cookies do not personally identify an Internet user, but they do identify a user’s computer.
Most web browsers automatically accept cookies, but if you prefer, you can set your browser to prevent it from automatically accepting cookies. Open the ‘help’ section of your browser, which explains the different options for handling cookies. If you disable cookies, you may not be able to access all features on our websites.
Our website may provide cookies for these purposes:
Analysis – We like to optimize the website by following the users on the website, and thereby improve the user experience,
Saving your previously completed forms – this to save time when filling out new forms.
Cookies related to security; for example, to prevent abuse of contact forms or breaking into the back of the website.
To secure our website, we can store the IP addresses and usernames that are used when an (unjustified) attempt to log in to the back of the website is made. Attempts at break-ins can thus be prevented and in this way we keep our website and the web safe.
Any personal information you provide to us will remain secure and confidential. We will not share your information with other companies. We follow industry standards to protect the information provided to us. We store all your information (if any) securely, both during transmission and after we receive data. This protects your data against loss, misuse and unauthorized access, disclosure, alteration or destruction. However, we cannot guarantee that we can exclude any risk of malicious misuse of your personal data by others. Our website is well secured, but the use of strong passwords is strongly recommended. Please keep your own login details in a safe place and contact us immediately if you become aware of any unauthorized use of your password or any other breach of security.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data via the contact form on our website.
Updates to this policy