Our expertise in logistics for fashion and lifestyle brands can help your brand meet customer demands. We offer a wide range of services tailored to your delivery and presentation preferences, adding value to improve your customers’ post-order shopping experience.
Services
Worldwide shipping
B2B+ B2C
Hang + Flat packed oriented
4 PL supply chain services
Ordered before 23:59, delivered the same day
Services that add real value to the supply chain
Receiving goods
Our reception team carries out a meticulous check on all incoming goods, using our expertise to ensure 100% correct control of these goods. This involves checking for quality control, volume and weight measurement per article and any deviations, which are then reported to our customer (Vendor rating). Hartevelt offers fast incoming bookings, where precision in the follow-up process is paramount. In addition, we help prevent delivery problems at suppliers by drawing up supplier conditions.
Order processing
Orders come to us via a pre-arranged digital link and we execute B2B and B2C orders via an automated process. This is done using our advanced Laying and Hanging sorting machines, which can process 8,000 and 4,000 pieces per hour respectively. Thanks to this system we can guarantee fast deliveries. We involve the customer in the delivery planning from registration to provide them with clarity.
Packing
At Hartevelt we ensure that all B2B and B2C orders are shipped 100% accurately. To achieve this, we integrate customer-specific requirements into our advanced WMS system, so that our packing team knows exactly how to pack each order. Our automated packing station accurately weighs the orders and directs them to the correct packing table, where the correct size of packing is ready before the order arrives. During the packaging process, all services with added value (VAS) are visible on the packaging screen. Our advanced printing system also makes it possible to add flyers or brochures. We scan all orders as soon as they are packed and loaded into the carriers’ vehicles.
Returns
At Hartevelt, we understand the importance of effective reverse logistics in maintaining your brand’s reputation. That is why we guarantee a fast, careful and transparent processing of returns. We take our agreements seriously and all (web) returns are carefully processed the day after receipt from the carrier. With our 75+ years of experience in the fashion industry and our washing and reconditioning capabilities, we can help you lower your return rate. We perform a thorough quality and barcode check before returning items to stock, ensuring that only high-quality products are available to your customers.
Reconditioning
It is essential that your customers receive their suits, jackets, dresses or workwear in perfect condition, right out of the box. At Hartevelt, we offer comprehensive repair services to ensure your items are ironed, steamed, hung, folded or cleaned as needed. Our two advanced and professional steam tunnels ensure that every item goes into stock wrinkle-free. We offer the possibility to send samples to you. However, it is also possible to place full responsibility for the quality of your articles with Hartevelt, so that you do not have to worry. Our tunneling software includes several programs designed to recondition any type of fabric, ensuring that your items receive the proper care they need.
Laundry
Our cleaning services have been a household name in the industry for over 75 years. We specialize in processing large batches for the business market in a short period of time. Our expertise enables us to quickly and efficiently solve clothing problems related to stains, unpleasant odors and other problems, making us a valuable partner for both B2B and B2C returns. Once the products are restored to their perfect condition, they are returned to stock for resale. If they do not meet the required standards, we clean them or offer them as “preloved” products. This unique approach sets us apart from other cleaning services.
Inventory management system
Maintaining accurate inventory levels is crucial for smooth flow and avoiding loss of sales. At Hartevelt, we achieve this through state-of-the-art IT systems that enable daily and automatic control of stock levels. Our stock synchronization solutions ensure that stock levels in both the customer’s systems and our warehouse are aligned, and we take responsibility for maintaining equal stock levels. This approach enables us to ensure that our customers have access to the products when they need them, improving their satisfaction and minimizing disruption to their operations.
